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THE ITA PROMISE

 

ITA was originaly formed by a small number of professionals and aims to provide a personal service to all its customers.

All our goods are shipped First Class or Airmail with proof of posting from sunny Portsmouth in the UK.

Most of our items are part made and completed to order so it can take 3 to 4 working days before they are shipped, more complicated items and orders can take longer. If items are needed urgently please contact us so we can agree a schedule.  

If for any reason you are not entirely satisfied with the item we offer a full money back guarantee provided the item is returned, so far as is possible, in the same condition as it was shipped in.

Please contact me if there are any problems what-so-ever as we are always ready to correct and advise. We can replace damaged parts at ANY time often without charge.

Items lost or damaged in transit are also insured; unlike many internet sellers we consider it our responsibility to get your goods to you in a timely and safe manner. If something fails to arrive please contact us.

We accept Cheques, Postal Orders, PayPal and direct bank transfers from UK buyers (contact us for details).

We regret we require PayPal from bidders outside of the UK.

We can often offer a further discount on postage for multi buys so please feel free to contact us for details before buying.

 


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